Question 1

What media servers does Tracearr support?

Accepted Answer

Tracearr supports Plex, Jellyfin, and Emby. You can connect multiple servers of any type to a single Tracearr instance and monitor them all from one unified dashboard.

Question 2

How do I install Tracearr?

Accepted Answer

Tracearr is distributed as a Docker container for easy deployment. Simply pull the image and configure your media server connections. Check our GitHub repository for detailed setup instructions and docker-compose examples.

Question 3

Is Tracearr free?

Accepted Answer

Yes! Tracearr is completely free and open source under the AGPL-3.0 license. You can self-host it on your own infrastructure with no subscription fees or usage limits.

Question 4

What is impossible travel detection?

Accepted Answer

Impossible travel detection identifies when the same account streams from locations that are physically impossible to travel between in the time elapsed. For example, if a user streams from New York and then 10 minutes later from London, that's flagged as suspicious activity.

Question 5

How does trust scoring work?

Accepted Answer

Each user starts with a trust score that automatically adjusts based on their streaming behavior. Violations like simultaneous streams from different locations, device velocity anomalies, or impossible travel will reduce their score, helping you identify potential account sharers at a glance.

Question 6

Can I get notifications when violations occur?

Accepted Answer

Yes! Tracearr supports Discord webhooks, push notifications via Apprise, and custom webhook endpoints. You'll be instantly notified when suspicious activity is detected so you can take action.

Question 7

Does Tracearr store my media or credentials?

Accepted Answer

No. Tracearr only stores session metadata and analytics. It connects to your media servers via their APIs using tokens you provide, and never accesses or stores your actual media files or login credentials.

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